The Hertz Corporation Customer Service Representative - German Market in Dublin, Ireland
“Hertz is a great place to work because they recognise and reward performance, and give you lots of opportunities to progress in your career.”
Would you like to join Hertz as a cracking Call Centre Agent - Customer Service Representative ?
You’ll be responsible for serving the car and van rental needs of the German Market and could well become the next Hertz Ireland superstar at our European Shared Service Centre in Swords Dublin.
We’re very pleased to say that we’re keen to recruit a whole new additional team to support our existing agents onsite – every one of whom is looking forward to meeting you.
As part of the Hertz family, you’ll thrive at promoting the products and services that suit the needs of each customer. You’ll also enjoy developing and sharing ideas that help to improve the services, processes and products offered by our European Service Centre.
Your benefits: Fuelling your passion
An extensive Relocation Package with professional assistance from our friendly Relocation Team
Free on-site doctor, nurse and physiotherapy services
An excellent Pension Scheme
Discounts on Private Health Insurance
On-site gym facilities
A subsidised staff restaurant
Sports and Social Club activities
Training and Development programmes
Staff car rental and car sales discounts
Free parking for staff.
Your skills: What puts you in the driving seat?
Previous experience in a sales, customer service or contact centre environment
Fluency in German and a good standard of English is essential
Strong sales skills – where you are persuasive and ‘sell’ rather than ‘tell’
Excellent problem solving skills and the ability to prioritise
Comfortable in a fast-paced environment
People focused with a "How can I help you?" attitude
A good team player with the ability to build and maintain relationships
Leaving Certificate or an equivalent standard of education is required
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly – as well as the fleet management company, Donlen. We have more branches at more airports worldwide than any other car rental company, and Hertz is one of the Top 100 most recognised global brands.
Our mission is to be the preferred rental car company and you can play a big part in helping us achieve this goal. Get in touch today and APPLY NOW .
Job ID 176852
# Positions 3
Category Worldwide Reservations
Position Type Regular Full Time