The Hertz Corporation Customer Service Representative - German Market in Dublin, Ireland
Be Adventurous. Be Fearless. Be Smart.
Hertz is seeking to employ an enthusiastic & ambitious Contact Centre Agent - German Market to join our super successful reservations / customer service Team in Dublin for an immediate start or as soon as possible.
Do you want to build an exciting, rewarding career with us – help us make a difference for millions of people every day?
Consider joining Hertz , where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits!
"Hertz is an excellent place to work in on a daily basis as an experienced agent in the contact centre I really enjoy helping new agents and my colleagues with any challenges on a daily basis" (Derek - Contact Centre agent)
What I like about working with Hertz is the opportunities ,you are given the chance to grow within the company. I enjoy the people I work with, their friendly nature and supportiveness. The mentors/team leaders/managers for helping us become great agents, giving us guidance and making it a great environment to work in. (Ciara - Contact Centre Agent)
The role: Your journey at Hertz
As part of the Hertz family, you will be in the middle of a high-performance environment, full of amazing talent. You will be a front-line agent because you are passionate about helping people, receiving incoming calls and converting them into sales where appropriate and much more!
Your benefits: How we go the extra mile
Grow your career! If you bring the passion for customer service, we will give you a fun and engaging work environment, a great compensation and benefits package, and fantastic opportunities to grow with our organization. We offer an extensive relocation package with full assistance, free Doctor, Nurse and Physiotherapy, on-site gym, subsidised restaurant, pension scheme, discount of private health insurance, training, incentives, free on-site parking and a generous staff discount at Hertz locations across Europe and lots more.
Your skills: What you need to take the wheel
Previous experience in a sales, customer service or contact centre environment
Fluency in German and good level of English essential
Strong Sales Skills, persuasive, "selling" (rather than "telling")
Excellent problem solving skills and ability to prioritise
Ability to work in a Fast-paced environment
Socially-focused; with "how can I help you?" attitude
Good Team Player with ability to build and maintain relationships
Leaving Certificate or equivalent education standard required
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW .
Job ID 182817
# Positions 1
Category Customer Service
Position Type Permanent Full-time