The Hertz Corporation Contact Centre Agent Spanish Speaking in Dublin, Ireland

General Responsibilities

Would you like to join Hertz as a cracking Call Centre Agent?

You’ll be responsible for serving the car and van rental needs of the Spanish Market and could well become the next Hertz Ireland superstar at our European Shared Service Centre in Swords Dublin.

We’re very pleased to say that we’re keen to recruit a whole new additional team to support our existing agents onsite – every one of whom is looking forward to meeting you.

As part of the Hertz family, you’ll thrive at promoting the products and services that suit the needs of each customer. You’ll also enjoy developing and sharing ideas that help to improve the services, processes and products offered by our European Service Centre.

Your benefits: Fuelling your passion

  • An extensive Relocation Package with professional assistance from our friendly Relocation Team

  • Free on-site doctor, nurse and physiotherapy services

  • An excellent Pension Scheme

  • Discounts on Private Health Insurance

  • On-site gym facilities

  • A subsidised staff restaurant

  • Sports and Social Club activities

  • Language classes

  • Training and Development programmes

  • Performance-based incentives

  • Staff car rental and car sales discounts

  • Free parking for staff.

Your skills: What puts you in the driving seat?

  • Previous experience in a sales, customer service or contact centre environment

  • Fluency in Spanish and a good standard of English is essential

  • Strong sales skills – where you are persuasive and ‘sell’ rather than ‘tell’

  • Excellent problem solving skills and the ability to prioritise

  • Comfortable in a fast-paced environment

  • People focused with a "How can I help you?" attitude

  • A good team player with the ability to build and maintain relationships

  • Leaving Certificate or an equivalent standard of education is required.

About us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly – as well as the fleet management company, Donlen. We have more branches at more airports worldwide than any other car rental company, and Hertz is one of the Top 100 most recognised global brands.

Our mission is to be the preferred rental car company and you can play a big part in helping us achieve this goal. Get in touch today and APPLY NOW .

Job ID 165341

# Positions 2

Category Customer Service

Division HESC - Reservation Centre

Position Type Regular Full Time