The Hertz Corporation Contact Centre Agent - French Market in Dublin, Ireland
Hertz is seeking to employ some really enthusiastic and ambitious Contact Centre Agents to join our brilliant Customer Service Team based in our European Shared Service, Swords Dublin.
This is your chance to build an exciting and rewarding career with us. And help Hertz to make a big difference for millions of car and van rental customers every day.
We offer you great opportunities for growth and development, genuine recognition of your work and competitive pay and benefits.
The role: Your journey at Hertz
As part of the Hertz family, you’ll be right at the heart of a high-performance working environment, packed with amazing talent. You’ll also be at the frontline as someone who’s passionate about helping people – receiving incoming calls and converting them into sales whenever it’s appropriate.
Your benefits: How we go the extra mile
Simply bring your great passion for customer service and we’ll give you a fun and engaging role, a great compensation and benefits package, and terrific opportunities to grow within our organization.
We also offer you an extensive relocation package with professional assistance. Together with free on-site doctor, nurse and physiotherapy services, on-site gym facilities and a subsidised restaurant. Plus an excellent Pension Scheme, training and development, incentives, free on-site parking and a generous staff discount at Hertz locations across Europe.
Your benefits: Fuelling your passion
An extensive relocation rackage with professional assistance from our supportive relocation team
Free on-site doctor, nurse and physiotherapy services
An excellent Pension Scheme
Free On-site gym facilities
A subsidised staff restaurant
Sports and Social Club activities
Training and Development programmes
Staff car rental and car sales discounts
Free parking for staff
Your skills: What puts you in the driving seat?
Previous experience in a sales, customer service or contact centre environment
Fluency in French and a good standard of English is essential
Strong sales skills – where you are persuasive and ‘sell’ rather than ‘tell’
Excellent problem solving skills and the ability to prioritise
Comfortable in a fast-paced environment
People focused with a "How can I help you?" attitude
A good team player with the ability to build and maintain relationships
Leaving Certificate or an equivalent standard of education is required.
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly – as well as the fleet management company, Donlen. We have more branches at more airports worldwide than any other car rental company, and Hertz is one of the Top 100 most recognised global brands.
Our mission is to be the preferred rental car company and you can play a big part in helping us achieve this goal. Get in touch today and APPLY NOW .
Job ID 179850
# Positions 2
Category Customer Service
Division HESC - Reservation Centre
Position Type Permanent Full-time