The Hertz Corporation Claims Administrator - French Market in Dublin, Ireland
We are looking for a motivated, goal orientated and enthusiastic Claims Administrator - French Market to join our amazing finance team. Our workplace fosters growth opportunities for those who are willing to earn them.
Do you have exceptional communication and follow-up skills, thrive in a fast-paced environment and you are willing to take on new challenges?
Our friendly European Service Centre office is based in Swords Dublin and employs approximately 900 people with over 29 different nationalities and we’re currently looking for a Claims Administrator to join the Claims Administration team of 15.
What you'll do
The Claims Administrator is responsible for converting accident reports into insurance cases, review accident reports and key in all information required into the case on the system as per agreed SLA and procedures outlined in the procedure manuals available to maximise First Party or Third Party recovery potential and reduce the risk of a payout.
Ensure the quality and accuracy of data entry into Strada (or HCM/e if Strada not yet implemented)
Ensure timely opening of all files with proper disposition to determine if the file is 1st Party, 3rd Party, or info only (supported by Strada system).
Match VDA’s to the claim
Once VDA is matched, if 3rd Party, notify the holder of the file of the existence of the new document (Strada diary). If 1st Party, notify the DCU of the existence of a complete file ready for collection by committing the case in Strada.
Reply to customers when contact is logged by customer services. Retrieve supporting documents as required.
Follow-up with the return location for submission of the E-ARF, pictures and any relevant supporting document when missing.
Maintain Strada database of COI accounts (when and where applicable), entering any new accounts and deleting any duplicated records.
Ensure corporate standards and procedures as set out in the HCM and Hertz procedures are adhered to.
Work towards set productivity and accuracy targets.
Any other ad hoc tasks, duties or projects as required.
What's in it for you
Relocation package and assistance from our cool relocation team
Free on-site Doctor, Nurse and Physiotherapy services
Discount on private health Insurance
Subsidised staff restaurant
Sports and Social Club
Training and development programmes
Staff Car Rental and Sales discount
What you'll need
Previous perience in an office environment working with others desirable
Fluency in English & and French is necessary
Good understanding or familiarity with Microsoft Office suite of applications
Ability to work independently as well as part of a team
Hertz Global has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly, as well as Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for Hertz Europe and for the people who work here.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
View the video web link which showcases the roles we recruit across Europe
Job ID 168826
# Positions 1
Category Customer Service
Division HESC - Financial Centre
Position Type Temporary Full Time